FAQ

When will my order arrive? 

All moccs have a 2-4 week turn around time for quality assurance. This is the time it takes from your order being placed, to your order being finished and ready for shipment. When your order has shipped, you will receive an email  with your tracking info.Please allow 3-5 business days for shipping. Once your order ships you will receive an email with the USPS tracking number. First Class shipping is estimated to arrive within 5 business days once shipped.

Why does my international tracking stop in LA?
All orders are shipped with USPS, for this reason there is no way to track a package once it leaves the United States. Most orders arrive within 3 weeks from the shipment date.

The toe of the shoe seems to be wearing off the leather, is this normal?
Yes, this is the nature of leather & is completely normal wear and tear as the feet are dragging on the ground.

How do I wash my moccasins?
Hand wash only. Please take a damp cloth and spot wash.